Returns & Refunds

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You may cancel your order at any time before it ships for a full refund.

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Once an order has shipped, it can no longer be canceled.

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For health and safety reasons, opened cans are not eligible for returns or refunds.

However, if your order arrives damaged, defective, or incorrect, please contact us and we’ll make it right.

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If you receive a damaged or defective item, reach out to us within 7 days of delivery with your order number and a photo of the issue.

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For questions regarding returns & refund please contact us.

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Email: info@lumapouch.com