These Terms & Conditions (“Terms”) govern your use of the Luma website and any purchases made through it. By accessing our site or purchasing our products, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
Eligibility
You must be at least 21 years old (or the legal age required in your jurisdiction) to purchase or use nicotine products from our site.
By using this site, you confirm that you meet all applicable legal age requirements.
Products & Orders
All products are subject to availability. We reserve the right to:
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Limit quantities
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Refuse or cancel orders
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Discontinue products at any time
We may cancel an order if:
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Information provided is inaccurate or incomplete
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Fraud or unauthorized activity is suspected
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We are unable to fulfill the order
If your order is canceled after payment, you will be refunded in full.
Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time without notice. Payment is processed securely through third-party payment providers. We do not store full payment card details.
Shipping
Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
Risk of loss passes to you upon delivery to the carrier.
Returns & Refunds
Refunds, returns, and exchanges are subject to our Refund Policy, which is available on our website.
Health Disclaimer
Our products contain nicotine, which is an addictive substance.
Products sold by Luma are not intended to diagnose, treat, cure, or prevent any disease. You should consult a healthcare professional before using nicotine or caffeine products, especially if you have a medical condition or are sensitive to stimulants.
Use products only as directed.
Intellectual Property
All content on this site, including text, images, logos, graphics, and designs, is the property of Luma or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
Prohibited Use
You agree not to:
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Use the site for unlawful purposes
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Attempt to interfere with site security or functionality
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Submit false or misleading information
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Use automated systems to access the site without permission
Limitation of Liability
To the fullest extent permitted by law, Luma shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
Your sole remedy for dissatisfaction with the site or products is to discontinue use.
Indemnification
You agree to indemnify and hold harmless Luma from any claims, damages, or expenses arising from your violation of these Terms or misuse of the site or products.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of the site constitutes acceptance of the updated Terms.
Contact Information
If you have questions about these Terms, please contact us at:
Email: info@lumapouch.com